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E: nick@bestbusinessenglish.co.uk

Bring clarity to your use of English for the most compelling marketing messages

Listening

Achieve good dialogue in a business context

Ernest Hemingway once said: "I like to listen. I have learned a great deal from listening carefully. Most people never listen.”

In meetings you must be able to listen as well as talk. Best Business English will help you fine-tune your skills in listening and comprehension. People find it much easier to make themselves understood if they listen, hear and understand what is said to them.

John Karter, a former colleague at The Times, has become a UKCP registered psychotherapist. In his book ‘Psychology of Relationships: A practical guide’, he writes:

  • We think at 1,000-3,000 words per minute, but listen at 125-250 wpm; and, when we think we are listening, we are distracted for 75 per cent of the time (probably working out our reply)
  • Long-term, we remember only 20 per cent of what we hear
  • Immediately after listening to someone we recall only 50 per cent of what they have said
  • The average attention span for adults is 22 seconds.

To achieve success in business, you need to achieve better than that. Through Best Business English you will hear, learn and practise how to ...

  • Meet people for the first time in business
  • Make requests and ask questions politely
  • Interrupt and seek clarification
  • Understand people on their own and in groups
  • Get to know English idioms
  • Make phone calls and understand the responses
  • Change or make arrangements in person or on the phone
  • Have discussions on topical business matters

When you understand what you hear, you are ready to talk business and do business.

"A person hears only what they understand."
Goethe, the German poet.

Contact us to discuss your listening needs.
Email: Nick@bestbusinessEnglish.co.uk

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